Support

Tell us what happened

Bugs, blessing ideas, and questions go to the public GitHub tracker, and every issue gets read. If you'd rather not use GitHub, send an email.

Each GitHub link opens a short form on luongnv89/dropfruites. You need a free GitHub account to file an issue, and anything you post there is public. This site has no contact form and collects nothing.

Before you file

  • Search open issues first. If yours is already there, add a comment or a 👍 instead of a duplicate.
  • Check the FAQ for launch dates, pricing, and data questions.
  • For a bug, the most useful details are your iPhone model, iOS version, the app version (Settings → Apps → Fruit Drop, or the App Store page), and the steps that led to it. A screenshot or screen recording helps a lot.

Purchases and refunds

Item packs are sold by Apple through the App Store, so refunds are handled by Apple at reportaproblem.apple.com. If a pack you paid for didn't show up in the game, report a bug and we'll look into it.